Privacy Policy

At ENNOVA (ennovaprod.shop), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

  • Personal identification information: name, email address, shipping address, phone number

  • Payment information: processed securely through Shopify Payments (we do not store full card details)

  • Device and browsing data: IP address, browser type, pages visited, referral source

  • Order information: purchase history and communications with our support team

How We Use Your Information

  • To process and fulfill your orders

  • To send order confirmations and shipping updates

  • To respond to customer service inquiries

  • To send marketing emails (only if you have opted in)

  • To improve our website and product offerings

  • To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors (Stripe, PayPal, Shop Pay)

  • Shipping carriers (for order fulfillment)

  • Marketing platforms (Facebook, TikTok) — only aggregated/anonymized data for ad targeting

Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and support marketing efforts. You can control cookie settings through your browser at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

  • Lodge a complaint with your local data protection authority

To exercise your rights, contact us at support@ennovaprod.shop.

Data Retention

We retain your data for as long as necessary to fulfill orders and comply with legal obligations, typically up to 3 years.

Security

We use industry-standard encryption (SSL) and Shopify's secure infrastructure to protect your information.

Contact

For any privacy-related questions, please contact us at support@ennovaprod.shop.