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Frequently Asked Questions

Everything you need to know about the ENNOVA HandRelief Pro. Can't find an answer? Contact us.

About the Product
The HandRelief Pro combines three clinically-inspired therapies in one device:
  • Heat Therapy — warms the hand to improve blood flow and relax stiff muscles
  • Air Compression — gently squeezes the hand to reduce swelling and ease pressure on joints
  • Vibration Therapy — targets tension and supports muscle recovery

Simply insert your hand, select your preferred mode, and feel relief within minutes.
Yes. The HandRelief Pro was designed to provide relief for a wide range of hand conditions including arthritis, carpal tunnel syndrome, tendonitis, trigger finger, and general hand fatigue. It is drug-free and non-invasive, making it safe for daily use. If you have a specific medical condition, we recommend consulting your doctor before use.
We recommend sessions of 15 to 20 minutes, once or twice daily. The device has a built-in auto-shutoff for safety. For best results, use consistently over several days. You may feel relief from the very first session.
Yes — the HandRelief Pro is designed to fit both left and right hands comfortably, with an adjustable flexible opening that accommodates most hand sizes.
Yes. The HandRelief Pro is designed for daily use and is completely drug-free. It uses gentle, natural therapies that are safe for regular sessions. If you experience any discomfort during use, stop immediately and consult a healthcare professional.
Orders & Shipping
Estimated delivery times after order processing (1–3 business days):
  • United States: 5–10 business days
  • United Kingdom: 7–14 business days
  • Canada: 7–14 business days
  • Australia: 10–20 business days
  • Rest of World: 14–25 business days

All orders include free shipping and a tracking number sent by email.
Absolutely. Once your order is shipped, you will receive a confirmation email with a tracking link. You can use it to follow your package at any time. If you haven't received a tracking email within 5 business days of your order, please contact us at support@ennovaprod.shop.
Yes, we ship worldwide. Please note that international orders may be subject to customs fees or import duties depending on your country. These charges are the buyer's responsibility and are not included in the product price.
Orders can be modified or cancelled within 24 hours of purchase. After that, the order enters our fulfillment process and cannot be changed. Please contact us as soon as possible at support@ennovaprod.shop if you need to make a change.
Returns & Guarantee
We offer a 90-day money-back guarantee on all orders. If you are not satisfied for any reason, contact us within 90 days of delivery and we will process your full refund. No complicated forms. No long waits. Just email us at support@ennovaprod.shop.
We're so sorry if that happens. Please contact us at support@ennovaprod.shop within 7 days of receiving your order and include a photo of the damaged item. We will send you a replacement at no cost, no return required.

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