Shipping Policy
At Ennova, we aim to deliver your order as quickly and smoothly as possible.
📦 Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once your order is shipped, you will receive a confirmation email with tracking details.
🚚 Shipping Time
Estimated delivery time:
- Standard Shipping: 5–10 business days
- Express Shipping: 4–8 business days (if available)
Delivery times may vary depending on your location.
💰 Shipping Costs
We offer free standard shipping on all orders.
Express shipping (if available) will be calculated at checkout.
🔍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to become active.
⚠️ Delays
While we do our best to deliver on time, delays may occur due to factors outside our control, such as:
- Shipping carriers
- Customs processing
- High demand periods
📍 Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
📦 Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us immediately.
We will assist you with a replacement or refund.